Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAMBCR504C Mapping and Delivery Guide
Provide clinical mentoring in the work environment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTAMBCR504C - Provide clinical mentoring in the work environment
Description This unit describes the skills and knowledge required to provide clinical mentoring of client care in the work environment, to ensure optimal delivery of client care by another personCompetency involved in this unit relates to clinical supervision of care rather than to level of care
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This competency unit offers a potential pathway into workplace training roles and may be assessed in conjunction with units of competency in workplace training and assessment
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Pre-requisite units: This unit must be assessed after successful achievement of pre-requisites:HLTAMBAS501B Conduct clinical assessmentHLTAMBCR502B Deliver standard clinical care
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Facilitate and mentor the delivery of appropriate client care
  • Provide appropriate advice and/or support to treating officer or other person
  • Facilitate clinical discussions about the case
  • Encourage opportunities for self-audit of clinical care and identification of further training needs
  • Document and communicate feedback directly to treating officer or other person
       
Element: Oversee welfare of ambulance personnel
  • Take adequate measures to protect the physical and psychological well being of personnel
  • Ensure appropriate rostering of junior officers to provide opportunity for practical experience in delivery of the required competencies
  • Ensure adequate educational follow-up is made available to support the future delivery of the required competencies
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the workplace or in a simulated work situation

Where, for reasons of safety, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible.

Evidence must include demonstration over a period of time to ensure consistency of performance.

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Relevant organisation policies and procedures

Clinical knowledge base exceeding that of supervised officers

Mentoring and coaching techniques

Essential skills:

It is critical that the candidate demonstrate the ability to:

Provide on-site clinical supervision as part of an ongoing audited quality assurance system

Apply relevant local ambulance standard operating procedures

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including:

asking questions

active listening

mentoring and coaching - providing feedback and support

seeking clarification of information

negotiating solutions

acknowledging and responding to a range of views

Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including:

reading and understanding incident reports and case management materials

preparing feedback reports

Use interpersonal skills, including:

working with others

showing empathy with ambulance personnel

relating to persons from differing cultural, social and religious backgrounds

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Clinical mentoring applies to:

levels of client care within the competencies and authorisation of the officer, based upon organisation policies and procedures, and assessment of the knowledge and understanding of the officer involved

On-job mentoring may include, but is not limited to:

Clinical leadership

Post-case debrief

Planned continuing education programs

Ongoing welfare surveillance of officers

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Provide appropriate advice and/or support to treating officer or other person 
Facilitate clinical discussions about the case 
Encourage opportunities for self-audit of clinical care and identification of further training needs 
Document and communicate feedback directly to treating officer or other person 
Take adequate measures to protect the physical and psychological well being of personnel 
Ensure appropriate rostering of junior officers to provide opportunity for practical experience in delivery of the required competencies 
Ensure adequate educational follow-up is made available to support the future delivery of the required competencies 

Forms

Assessment Cover Sheet

HLTAMBCR504C - Provide clinical mentoring in the work environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAMBCR504C - Provide clinical mentoring in the work environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: